Remote Business Support
TeamViewer Quick Support
To have an IFM support technician help you simply click on the above TeamViewer Quick Support program and run it. This will not install anything, and when the session is finished and you quit TeamViewer it will be gone.
TeamViewer Host
If you want to leave a copy of TeamViewer permanently on your machine, so that IFM can get back into your machine at any time, then download and install the above link.