What is help@IFM?

This ingenious product forms the core of our network support service. It lets us monitor your network to make sure it is working the way that you need it to.

help@IFM is a monitored proactive system of complete Cisco support that keeps the network elements in your business running smoothly. For a flat monthly fee we provide you with a management programme that includes:

  • Fixed cost remote support (predictable bills!)
  • We cover your hardware against failure. No more unexpected captial costs.
  • Monitoring to try and find problems before you do.